Contact Us

Questions about your order, your machine, or working with us? Pick the fastest route below — we reply within 1 business day.

Orders & Shipping

Questions about an existing order, delivery, returns, or refunds.

support@craftphilia.com

Technical Support

Help with setting up or operating your Craftphilia machine and software.

support@craftphilia.com

Wholesale & Distribution

Interested in carrying Craftphilia products or becoming a distributor?

Learn about wholesale

Media & Partnerships

Press inquiries, reviews, and creator collaborations.

support@craftphilia.com

Send Us a Message

We typically reply within 1 business day (Mon–Fri).