Getting Started with Craftphilia

From unboxing to your first finished rug — everything you need, step by step.

Step 1

Unbox & Assemble

Your machine arrives partially assembled. Follow the assembly video and you'll be ready in one sitting — no special tools or skills needed.

  • Check everything against the packing list first
  • Keep the original packaging until setup is complete
  • Place the machine on a stable, flat surface with space around it
Video coming soon

Step 2

Install Craftphilia Studio

Craftphilia Studio is your design hub — free with every machine. Download it for Windows or macOS, then connect your machine following the in-app setup guide.

  • Runs on Windows and macOS (mobile app in development)
  • Free, including all updates
  • The in-app guide walks you through connecting your machine
Video coming soon

Step 3

Load Cloth & Yarn

Stretch the tufting cloth onto the frame and load your yarn. Your machine comes with cloth sized for it, plus yarn for your first project.

  • Even cloth tension matters — follow the video for the stretching technique
  • Use 5 mm acrylic yarn
  • Starter materials for your first rug are included in the box
Video coming soon

Step 4

Tuft Your First Rug

Your machine includes a beginner-ready pattern with matching yarn. Load it in Craftphilia Studio, press start, and watch your first rug come to life — typically 1–5 hours depending on size and design.

  • Start with the included beginner pattern before trying your own designs
  • The machine runs unattended — keep hands clear of moving parts while it works
  • Some light mechanical noise during operation is normal
Video coming soon

Step 5

Create from Your Own Image

Upload any JPG or PNG into Craftphilia Studio. The software separates your image into yarn colors and generates the tufting path automatically — fine-tune as much or as little as you like.

  • Bold, simple images with fewer colors tuft best — great first choices
  • Preview the color separation before you start
  • Browse the Pattern Library for ready-to-tuft designs
Video coming soon

Step 6

Finish Your Rug

Once tufting is done, a few finishing touches turn your work into a durable rug. Our finishing guide covers each step in detail.

  • [TBC — finishing steps: backing, trimming, edge care]
Video coming soon

Step 7

Care & Maintenance

A few minutes of care keeps your machine tufting like new. Wear parts like needles are easy to replace yourself — replacements are available in our Supplies collection.

  • [TBC — cleaning routine and frequency]
  • Replacement parts available in Supplies
  • 12-month warranty covers defects, with free parts and guided repair
Video coming soon

Unboxing & Assembly

Craftphilia Studio Basics

Your First Rug, Start to Finish

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Review coming soon

Review coming soon

Review coming soon

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SUPPLIES 101

Choosing Your Supplies

Three things keep your machine tufting: yarn, cloth, and a few wear parts. Here's how to choose.

Tufting Yarn

Your machine is designed for 5 mm acrylic yarn.

  • Official yarn is tested for consistent tension and color results
  • Third-party 5 mm acrylic works, but material damage outside spec isn't covered by warranty
  • Fewer colors = faster, cleaner first projects

Tufting Cloth

The foundation your rug is tufted into.

  • Sized for your machine — CF05 and CF07 use different sheet sizes
  • One sheet per project; grab a multi-pack for busy weekends
  • Even tension when stretching = clean results

Expansion Kits

Unlock the full tufting area of your machine.

  • CF05: expands 50 × 50 cm → 50 × 100 cm
  • CF07: expands 70 × 70 cm → 70 × 140 cm
  • Install once, use forever

Wear Parts

Needles and other wear parts are easy to swap yourself.

  • Keep a spare needle on hand for uninterrupted projects
  • Guided replacement videos for every part
  • Warranty covers defects — wear parts are consumables

Still Have Questions?

Check our FAQ for quick answers about machines, shipping, and returns — or contact us directly and we'll get back to you within 1 business day.